Lighthouse Senior Support provides organized, dependable, non-medical assistance to help seniors remain independent and confident in their daily lives.

We assist with paperwork, appointments, household coordination, tech confidence, companionship, and overall life admin — offering steady support without taking over.

No. Lighthouse does not provide medical or nursing services.

We focus on practical, administrative, and lifestyle support — helping seniors stay organised, connected, and confident in managing daily life.

Lighthouse is ideal for independent seniors who:

• Want to remain in their own homes

• Feel overwhelmed by paperwork or technology

• Need help coordinating appointments or service providers

• Value dignity and discretion

• Have family living far away or working full-time

It is especially helpful before a crisis happens — not just during one.

Caregivers focus on personal or physical care.
Lighthouse focuses on structure, organisation, coordination, and companionship.

We strengthen independence rather than replace it.

Never.

Our role is to support, organise, and assist — not control or override decisions. We work alongside seniors respectfully and always encourage autonomy.

As involved as you would like.

For families living overseas or working long hours, we can provide brief monthly updates outlining:

• Appointments attended

• Tasks completed

• Any concerns noticed

• Recommended next steps

Our goal is to give you peace of mind without adding stress.

Discretion and confidentiality are fundamental to Lighthouse.

We treat personal documents, financial information, medical details, and family matters with the highest level of respect and privacy.

Trust is the foundation of what we do.

We create a clear, agreed-upon escalation plan with each family.

If something appears out of the ordinary — health concerns, home safety issues, confusion, or vulnerability — we contact the appropriate family member or agreed professional promptly.

Absolutely.

Every senior’s needs are different. We tailor support to each individual — whether that means weekly check-ins, monthly admin sessions, tech support, or accompaniment to appointments.

Frequency depends on individual needs.

Some clients prefer weekly visits.
Others need assistance once or twice a month.
We can adjust as circumstances change.

Yes — gently and patiently.

We assist with:

• WhatsApp and video calls

• Email setup and management

• Scam awareness basics

• Calendar reminders

• Password organisation

• Phone storage cleanup

The goal is confidence — not complexity.

Umhlanga, La Lucia, Umdloti, Mount Edgecombe, greater Durban North surrounds.

We begin with a conversation.

An initial consultation allows us to understand needs, preferences, and expectations. From there, we create a simple, clear support plan.

No pressure. Just clarity.