Lighthouse Senior Support (Pty) Ltd

1. Introduction

These Terms and Conditions govern the use of our website and services.

By accessing our website or using our services, you agree to these Terms.

2. Services

Lighthouse Senior Support provides:

• Companion support

• Assistance with daily tasks

• Technology assistance

• General senior lifestyle support

We are not a medical service provider unless explicitly stated.

3. Bookings & Payments

• Services must be scheduled in advance.

• Pricing is outlined on the Prices page and may be updated.

• Payment terms will be agreed upon before service delivery.

• Late payments may result in suspension of services.

4. Cancellation Policy

• 24 hours’ notice required for cancellations.

• Late cancellations may incur a fee.

• Repeated cancellations may affect future bookings.

5. Limitation of Liability

Lighthouse Senior Support provides non-medical support services.

We are not liable for:

• Medical emergencies

• Outcomes beyond reasonable control

• Loss or damage unless caused by negligence

Clients remain responsible for medical decisions and supervision when required.

6. Client Responsibilities

Clients agree to:

• Provide accurate information

• Inform us of relevant health or safety concerns

• Maintain a safe environment for support visits

7. Intellectual Property

All content on this website is owned by Lighthouse Senior Support and may not be copied or reproduced without permission.

8. Changes to Terms

We may update these Terms at any time. Updated versions will be posted on the website.

9. Governing Law

These Terms are governed by the laws of the Republic of South Africa.