Pricing Guide
Thoughtful Support. Clear Structure. No Surprises.
Every family’s needs are different.
Some require light, regular check-ins. Others need more hands-on coordination and oversight.
Because Lighthouse Senior Support is tailored and relationship-based, pricing is personalised to reflect the level of involvement required.
The first step is simple...
Step 1: Tell Us a Little About Your Situation
Before we speak, we invite you to complete our short Confidential Needs Questionnaire.
It takes approximately 5–7 minutes and helps us:
• Understand your parent’s current routines
• Identify where small gaps may be forming
• Clarify what feels overwhelming
• Prepare thoughtful recommendations before we speak
All information is treated with complete discretion.
Step 2: Schedule a Complimentary Consultation
Once your questionnaire is submitted, you can schedule a:
20–30 minute telephonic consultation
In-person meeting (where location allows)
This conversation is calm, structured, and without obligation.
We will:
• Discuss your concerns
• Clarify priorities
• Outline a recommended level of support
• Provide a preliminary monthly investment estimate
No pressure. Just clarity.
Support Options
Simple Monthly Support (Recommended)
Keeping Life Steady — Before Things Slip
Families don’t need “more hours.” They need reliability.
A structured monthly plan provides:
• Regularly scheduled check-ins
• Ongoing admin and appointment oversight
• Proactive follow-ups
• Early identification of small concerns
• Priority scheduling for appointments and errands
Monthly clients receive first choice of available time slots for regular outings, shopping, and coordination needs.
This ensures consistency — and prevents small issues from becoming larger ones.
No long-term contracts.
Plans may be adjusted as needs evolve.
We invoice monthly in advance via EFT.
Unused hours do not roll over, as reserved time protects scheduling and availability.
Occasional / Ad-Hoc Assistance
For families requiring one-off errands or appointment accompaniment, ad-hoc support may be arranged.
Please note:
Availability cannot be guaranteed, as priority is given to families on structured monthly plans.
Why We Recommend Monthly Support
Independence rarely changes dramatically.
It shifts through small details.
Regular support helps ensure:
• Appointments don’t get forgotten
• Paperwork doesn’t quietly accumulate
• Service providers are coordinated
• Technology frustrations don’t build
• Families remain informed
The goal is simple:
To keep life steady — and prevent avoidable stress.
Investment
Because services are tailored, monthly support plans are quoted after your consultation.
Pricing reflects:
• Professional time and structured oversight
• Travel and coordination
• Discretion and confidentiality
• Consistent availability
• Personalised planning
We believe in transparent communication and clear invoicing — always.
Ready to Take the First Step?
Sometimes peace of mind begins with a simple conversation.
FAQs
-
Services are tailored to each client’s needs. Because Lighthouse support is personalised and relationship-based, pricing depends on the level of involvement required.
We encourage the use of the Confidential Needs Questionnaire – After the initial consultation, we recommend a support structure — whether hourly assistance or a weekly or monthly support plan — based on the level of involvement required.
Our approach is transparent, with no hidden fees.
-
Absolutely Yes.
Some families prefer flexible hourly support for specific tasks.
Others choose a structured monthly plan for consistent check-ins, coordination, and peace of mind.We will help you determine what makes the most sense for your situation.
-
No long-term contracts are required.
We believe trust is built through consistency and value — not obligation. Services can be adjusted as needs change.
-
The initial consultation is complimentary. It allows us to understand your needs and determine whether Lighthouse is the right fit. This can be done telephonically.
Should you opt for an in-person consultation, travelling cost might apply depending on location.
-
Any transport-related costs or third-party expenses (e.g., service provider call-out fees) are discussed and agreed upon in advance.
We prioritise clarity so there are never surprises.
-
Lighthouse provides non-medical support services and is generally privately funded.
What Lighthouse Is Not
Lighthouse Senior Support does not provide:
Medical or nursing care
Physical caregiving (bathing, dressing, lifting, etc.)
Financial advising or management of investments
Legal advice
24/7 emergency response services
Housekeeping or domestic worker services
We also do not:
Take control of personal decision-making
Override family wishes
Access bank accounts directly (unless explicitly arranged with full transparency and documentation)
Replace professional medical or legal guidance
🔐Clear boundaries allow us to provide calm, focused, and trustworthy support.